What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related How do I set up multiple user accounts on a StoreJet Cloud? Why is performance slower than before? Uploading files using Mac OS X. Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started