Why is my new external hard drive not working on my computer?

Category : Specification / Capacity / Performance
We recommend to format your external hard drive for the first-time installation on a computer in order to avoid compatibility issues that hinder the hard drive from working. 
Is the answer helpful?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

Get started

You have already accepted cookies, but you may still revoke your consent at any time. Please see more details at Cookie Statement. Change Settings

You have already rejected cookies, but you may still give your consent at any time. Please see more details at Cookie Statement. Change Settings