Why are only certain applications, such as Facebook, able to view/select photos from the JetDrive Go? Category : Software / Firmware / Applications Whether an application has access to an external storage device depends on what the app supports.If the JetDrive Go device does not show up for selection, the app does not support the JetDrive Go. Is the answer helpful? Related Why is my JetDrive Go still not recognized by the iPhone/iPad after I ran Online Recovery on it? What is “My Storage” in JetDrive Go App? And where will the data be stored? Why would my JDG App crash unexpectedly when opened for the first time on iPhone 5s and iPad mini 2? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started